Once you've found the items you’d like to buy and have added them to your basket, you can begin the checkout process by clicking on the basket icon at the top of the page.
Your Basket
If the product you are purchasing is potentially available exempt from VAT and you are eligible for VAT relief - an online form for you to claim VAT relief can be accessed here. Visit our VAT Relief page for more details on VAT relief.
You can go straight to checkout to pay for your goods and arrange delivery. You can also opt to register with us so that you can retrieve your details and chosen delivery address and check the status of your order. To do this you will be asked to set up a password to access your account.
If you’ve already registered on the Manage At Home website, simply enter your email address and password.
When you're ready to complete your order, click the ’Secure Payment’ button, complete the Sage Pay payment process and wait for an online receipt. You'll also be sent a confirmation email with details of your order shortly after we've received it.
Your confirmation email will have the subject line 'Order Confirmation'. In the bottom section of this email, you'll find information about when your products will be delivered.
If you haven’t received this email within 48 hours of placing your order, or your products have not been delivered within the timescale stated in the email, or you have any other questions, then please contact us.
Payment options
We offer various ways for you to pay for your order, including: Visa; Visa Debit; Visa Electron; MasterCard; Maestro. Our payments are taken through the Sage Pay Secure Payment Processing System. We do not collect your card details ourselves. If you prefer, you can call our customer services team on 0800 910 1864 and we will take your order and payment by telephone or you may print and post an order form and a cheque payment to us.