Professional advice to help you stay safe, independent and confident at home. If you need more detailed support, we can arrange a full Occupational Therapy assessment tailored to your needs.
Provided by our Medequip Occupational Therapists.
Start with a free 15 minute consultation
If everyday activities are becoming more difficult, our experienced Occupational Therapists (OTs) can help. Whether you are struggling to get around your home, use the bathroom safely, manage stairs, get in and out of chairs, or carry out daily tasks independently, we will discuss your situation and provide practical advice about equipment and support options.
During your free consultation we will: discuss difficulties, provide advice, suggest equipment, explain support options and help determine if a full assessment would help. For many people, the free consultation provides all the information they need.
How the service works
Free 15 minute consultation
During your free consultation we will: discuss difficulties, provide advice, suggest equipment, explain support options and help determine if a full assessment would help. For many people, the free consultation provides all the information they need.
Optional full assessment (£80)
Includes up to one hour with an OT, written report, follow up call and equipment discount code.
A video meeting on your phone or tablet, or in-person at one of our Medequip locations. Discussion on how you are managing at home. Written report with recommendations provided within 10 working days. Discount code for reduced price of equipment following your assessment.
What is an Occupational Therapist?
Occupational Therapists help people overcome difficulties with everyday activities, enabling them to remain safe, independent and confident in their own homes.
Why choose our service?
Free initial advice, fast access to support, practical solutions, independent recommendations, no obligation to proceed, HCPC registered clinicians.
What can we help with?
Bathing, toileting, transfers, mobility, stairs, kitchen activities and everyday living tasks.
What can't we help with?
Not suitable for major adaptations, hoists, bespoke seating, urgent clinical concerns or safeguarding concerns.
Service details
This service is for adults over the age of 18 only, and for individuals who mainly need help due to physical disability or frailty. If you're booking this service for someone else, please make sure you have their consent to have a consultation before booking.
The service includes an initial (approximately 15 minutes) telephone call with the therapist to identify your concerns and to book the appointment with you. We will also provide a Measurement Preparation Form for you to complete prior to your visit or video call.
The consultation will last about an hour, and the therapist will discuss how you are managing at home and will provide a written report with recommendations within 10 working days. You will also receive a unique discount code for reduced price of equipment following your assessment. Any recommendations made are based solely on clinical need. There is no obligation to purchase equipment, and the assessment fee is payable irrespective of any subsequent purchase. We will then provide one (approximately 15 minutes) follow up telephone call within 1 month to review what was discussed at the initial appointment.
Our report and recommendations are based on the information provided by you during the assessment, and as such we are not liable for any issues arising from incomplete or inaccurate information provided by you. Please also refer to our main Terms & Conditions.
Book an Equipment Assessment
This personalised service and report with one of our occupational therapists will cost £80. You will receive a unique discount code for reduced price of equipment following your assessment. If you would be interested in securing this level of support please book an equipment assessment by calling us on 0800 910 1864 or by using the link below and one of our team would be happy to assist you.
Contact us about your assessment
If you have any concerns or queries about the service, please contact our Customer Service team via telephone, chat, or email. We aim to resolve all complaints within 10 working days.
Terms and conditions
- We are not able to discuss moving and handling / hoists and complex transfer aids as this would require a full home visit. We also cannot provide specific guidance for any major home adaptations (for instance stairlifts or level access showers) for the same reason.
- This service is for adults over the age of 18 only, and for individuals who mainly need help due to physical disability or frailty. If you're booking this service for someone else, please make sure you have their consent to have a consultation before booking.
- By completing your booking, you consent to us storing and processing your personal data in accordance with our Privacy Policy.
- The initial 15 minute consultation is provided free of charge.
- If you decide to proceed with the full assessment, the cost is £80.00. Following your assessment, we will provide a discount code to offset at least part of the assessment cost.
- Cancellations must be made at least 48 hours before the scheduled appointment to receive a full refund. Cancellations made less than 48 hours before the appointment will not be eligible for a refund. If we are unable to attend the assessment due to unforeseeable circumstances, we will either arrange a new appointment or provide you with a full refund.
- Please also refer to our main Terms & Conditions.