If your order has not arrived, or arrives incomplete, first of all please view your order online as individual products may be delivered seperately. Sign into My Account here. If your order shows as despatched but has not arrived within the expected time period - normally 2-3 days, please email our Customer Services department on info@manageathome.co.uk, or call us on 0800 910 1864 between 8am and 5pm, Monday to Friday.
If you've more than one item on your order, please bear in mind that products may be sent out from multiple locations and so arrive separately. However, if this is not the case and you haven't received the order as detailed in the order confirmation email sent to you, please email or call us as before.
If your order arrives and the goods are damaged, please email us and we will call you or call us on 0800 910 1864.